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SIA Licensed · Highfield Approved Training · 07437 332273

Door Supervision

MavCo Group  /  Services  /  Door Supervision

Door Supervision

SIA-certified door supervisors for venues and events — screening at the door, conflict handled properly, and licensed control of who comes in.

SIA Licensed Officers

Fully Trained Personnel

24/7 Cover Available

London & UK-wide

01 — Service overview

Door Supervision

MavCo Security offers professional door supervision to keep your venue or event running safely and smoothly. Our experienced, licensed personnel provide a range of security solutions tailored to your specific needs.

All our door supervisors are SIA-certified and fully trained to handle a variety of situations — from routine ID checks at a quiet door to a crowded night where the difference between a good evening and a serious incident is how early someone reads the room.

Licensed Control Of The DoorSIA-certified door supervisors on the entrance — ID and age checks, bag searches, and a considered decision on who comes in.
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02 — Why it matters

The door sets the tone for the whole venue

Everything that happens inside your venue is shaped by who was allowed in and how they were treated on the way. A door team that is thorough but civil sets a standard for the night. A door team that is either careless or confrontational sets a different one.

For licensed premises there is also a compliance dimension. Age verification, capacity, refusal records and incident logs are not optional extras — they are the evidence that protects your licence when something goes wrong.

Our door supervisors are trained to manage entry properly, to de-escalate rather than escalate, and to record what happened accurately enough that it stands up later.

03 — What we provide

What we provide

/01

Access Control & Screening

Thorough screening at entry points including ID checks and bag searches, carried out consistently and civilly so that the process is quick for the people who should be coming in.

  • ID and age verification
  • Bag and person searches
  • Refusal recording
  • Guest list and ticket checking

/02

Capacity & Queue Management

Managing the flow at the door so the venue stays within capacity and the queue outside stays orderly, which matters as much to your neighbours and your licence as it does inside.

  • Live capacity counting
  • Queue management and control
  • Entry pacing at peak times
  • Coordination with venue management

/03

Conflict Management & De-escalation

Most situations at a door are resolved by tone and timing rather than force. Our supervisors are trained to read a situation early and take the heat out of it before it becomes an incident.

  • Early identification of escalation
  • Verbal de-escalation
  • Proportionate response
  • Safe removal where necessary

/04

Inside the Venue

Door supervision does not stop at the door. Officers work the floor, watch for vulnerability and anti-social behaviour, and support your staff at the bar and in the smoking areas.

  • Floor and area patrols
  • Vulnerable customer awareness
  • Support to bar and floor staff
  • Toilets and outside area checks

/05

Close-Down & Dispersal

The end of the night carries as much risk as the middle of it. We manage a controlled close-down and disperse the crowd calmly, which is often what your licence review will focus on.

  • Controlled venue close-down
  • Orderly dispersal
  • Final sweep and lock-up support
  • Liaison with door staff at neighbouring venues

/06

Incident Recording

Refusals, ejections, first aid and anything else of note recorded properly on the night, so you have a defensible record rather than a recollection.

  • Refusal and ejection logs
  • Written incident reports
  • Evidence and witness details
  • Handover to management

04 — Why MavCo

Why choose MavCo

/01

SIA-Certified Supervisors

All our door supervisors are SIA-certified and fully trained to handle a variety of situations.

/02

Manner as Well as Capability

Officers are selected for personality and professionalism as well as physical capability, because at a door the first is used far more often than the second.

/03

Licence-Aware

We understand what your licensing conditions require of a door team and we work to them, including the record-keeping that protects you at review.

/04

Regular Teams

Wherever we can, the same officers return to the same venue. A team that knows your regulars, your layout and your management handles a difficult night far better than a rotating one.

/05

Scalable for Big Nights

Additional supervisors for busy nights, event dates and seasonal peaks, arranged around your calendar.

/06

Backed by the Group

Door supervision, stewarding, first aid and trained workforce all available from MavCo Group when a night needs more than a door team.

05 — Common questions

Door Supervision — FAQs

06 — Speak to us

Get a quote for Door Supervision

Tell us the site, the hours and the concern — we will come back with a tailored plan and a cost. MavCo Group, 102 Osborne Road, Hornchurch RM11 1HF. General enquiries office@mavcorecruitment.co.uk

Free QuoteFree Quote

07437 332273

07 — More from MavCo

Other services

MavCo Group — 102 Osborne Road, Hornchurch RM11 1HF SIA Licensed Officers · Highfield Approved Training Centre © MavCo Group